Misson Statement

I aim to offer bespoke floral designs and floral art. By maintaining an impeccable personal customer service level, I hope to create relationships with customers to ensure customers return and potentially become clients and friends rather than “one-off customers”. Working to create a reputation for care and compassion for clients at a stressful time of organising weddings or funerals. I aim to spend as much time as it takes with customers to ensure they are happy with their order and confident in my expert craft. I aim to give detailed curated service to the customers. I will create tributes that meet and honour the characteristics of the individual. Aiming to have solid morals and work ethics, to stand out from competitors, I hope to be the “go to” florist in town. 

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Goals

- To always achieve customers desired results

- Honour all promises and commitments

- Deliver on time, all the time

- Provide professional insight and information

- To search for and provide new and best practice 

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